BACK OFFICE

A modular suite of applications provides concession-holders with services in support of the toll system: setting toll policies, pricing, subscriptions and exemptions, collections management.

For a future-oriented toll system

Thanks to Back Office system, motorway concession-holders have the toll system constantly under control. The solution allows setting the toll policies, the pricing, the subscriptions and the exemptions and easier collections management.

The integration of a CRM allows storing customer data, so as to have all the information necessary for future services (for example, account management for customers with rechargeable accounts). A sophisticated trip building algorithm can also determine and reconstruct users’ routes.

The solution can interface external Payment Service Providers by implementing standard (e.g. ISO 12855) or custom interfaces for the exchange of transit data and the lists of valid documents.

The offer is completed with a Data Lake that allows reporting and analytics and can be used by third party systems.